For any luxurious hotel, the most desirable and lucrative thing is for it to be able to achieve the 5 star rating, and for obvious reasons. For one, this kind of rating automatically launches the hotel to the top of the list whenever guests are considering luxury hotels to stay in during their visits to a new place. A five star hotel will be considered first before 4 star hotels and the rest going down. There are a number of factors that come into play before a hotel is considered to be of a 5 star rating.
The meaning of a 5 star hotel rating
When you ask an ordinary person why hotels such as 5 star hotels in jakarta indonesia are reffered to as 5 star, their answer will most probably be based on speculations. To be truthful, this topic can tend to spark a debate because there are alot of ideas when it comes to the reason why a 5 star hotel is so classified. To put it simply, a 5 star hotel is one that meets all the criteria that is needed for such a facility, in terms of the quality of services it offers.
As is expected, a 5 star hotel holds the highest standard compared to the other hotels with lower rankings. This is not to say that the other hotels are not good, they just do not have all the amenities, which could be okay for some people who are just looking to have the bare minimum when looking for a hotel to spend the night in.
Characteristics of a 5 star hotel
Needless to say, a 5 star hotel has the highest degree of hospitality, facilities and accomodation. They are usually located in prime neighbourhoods or streets in cases where they are inside the city, and most of the time they offer acces to not just accomodation, but recreational activities as well. Because of the kind of services that one will have access to by virtue of staying in these types of hotels, they usually tend to be quite expensive. However, guests can usually attest to getting value for their money.
Staying in a 5 star hotel means that you get room service 24/7 as well as butler or concierge services. You will have access to a swimming pool, sauna and jacuzzi, together with a massage parlour and a masseuse. They are also able to cater to different types of cuisines and house keeping on request. Finally, they usually have the latest technology in terms of facilities.
Who gives a 5 star rating to a hotel?
Apart from a few rating sytems for hotels that are highly recognized, there is hardly a definite list of people or organizations that give 5 star ratings to hotels. However, there are some known bodies that actually have a system of ranking, and they have been doing this for a long time so they are strusted. They include the automobile association, the forbes travel guide, the australian auto clubs and last but not least, the hotel and restaurant association.
The organizations that are listed above give star rating guides for hotels, and they happen to be the most recognized all over the world.
How to achieve a 5 star hotel rating
First and foremost, you need to put in place a meet and greet system to not only welcome but also assist your customers. As a matter of fact, the most effective way to do it is by ensuring that a guest is met and assisted within 30 seconds of their arrival. Other things that can give a 5 star status include having suites, heated pools, excuisite services, and excellent customer care.
It is important to remember that a rating is usually based upon the feedback that is received from guests. Therefore the more comfortable the customers feel, the higher the ratings are going to be, so any hotel aiming for the 5 star rank should be able to go the extra mile.
