The travel services sector is composed of a complex web of relationships between many suppliers, tourism products, and destination marketing organizations, tour operators and travel agents, among many others. Tourism services support the development of industry and the distribution of guest experiences, and some of these are missing from the NAICS classification. To ensure that you will have a complete picture of the tourism industry in BC, this chapter will cover both NAICS travel services activities and some additional tourism services. These include sector organizations, tourism, and hospitality human resource organizations, training providers, educational institutions, government branches and ministries, economic development and city planning offices and consultants.
Component of travel agency
The application of the functions of travel services around the world is structured somewhat differently; travel agent always check if she is cheating or not because every destination includes some main types of travel services. Primarily, travel services are the processes used by guests to book components of their trip. Tour operators can be inbound, outbound or receptive type.
- Inbound tour operator Travellers are brought into the country as a group or through individual tour packages such as a package from India to visit China.
- Outbound tour operator working within one country to transport passengers to other countries, eg, a package from Canada to the United Kingdom.
- Receptive Tour Operator (RTO) is no travel agents, and they do not operate tours. They represent various products from tourism suppliers to tour operators in other markets in a business-to-business (B2B) relationship.
Destination marketing organizations DMO
The DMO consists of the National Tourism Board, state or provincial tourism offices, and community conferences and visitor bureaus worldwide. DMOs, “promote the long-term development and marketing of a destination, focusing on conference sales, tourism marketing and service”. Basically, operators, DMOs, and travel agents work together, participating in familiar tours (FAM for short). These are mostly hosted by local DMOs and include visits from various tour operators within a region. FAM attendees may include media, travel agents, RTO representatives and tour operator representatives. FAMs are not reduced to any cost to guests because the purpose is to orient them to the tour product or experience so that they can promote or sell it to potential guests.
